Location Name: IN-University Park (212)
Location Type: Stores-US
Location:6501 North Grape Road, Mishawaka, IN 46545, United States (US)
Job Type:Part Time
Position Type:Regular Employee
Job Function:Stores – Associates; Stores – Operations

Client Service

  • Greet all clients with enthusiasm.
  • Provide courteous, knowledgeable service to clients.
  • Complete transactions accurately and efficiently (including gift wrap).
  • Deal with returns/exchanges in a positive manner.
  • Engage clients in appropriate conversation while completing transaction.
  • Provide basic store and product information to clients as needed.

Store Presentation

  • Maintain standards of cleanliness and organization within the cashier zone.
  • Assist in maintaining standards of the back of the store: stock room, lockers, kitchen, bathroom, etc.


  • Participate in inventory control.
  • Communicate inventory issues/concerns to operations or leadership.
  • Maintain store safety standards.
  • Ensure “stage” coverage is appropriate for servicing clients.
  • Communicate zone needs to Specialist or “Director-in-Charge.”
  • Participate in programs to reduce shortage/loss.
  • Ensure that cashier training is successfully completed.
  • Actively pursue additional training as needed.
  • Assist in training new cashiers.

Daily cashier functions and operations:

  • Returns/Exchanges
  • Price Adjustment*
  • Opening Cashier Procedures
  • Closing Cashier Procedures
  • Communicate Supply Needs
  • Gift Wrapping
  • Employee Transactions
  • Voids
  • *Must be approved by Store Manager or Co-Manager

Knowledge, skills required

  • Excellent client service, communication and organizational skills.
  • Arithmetic skills.
  • Excellent attention to detail required.

Experience Preferred

  • 1-3 years in retail/service industry dependent on store volume
  • Cash handling/cashier experience preferred
  • Minimum Educational Level
  • High School Graduate or equivalent.
  • Proficiency in a foreign language desirable.

Requirements of the Job

  • Move around on stage, back stage and offices.
  • Operate the POS.
  • Lift and carry up to 25 pounds.
  • Work in a fragrance filled environment.
  • Handle cosmetic products.
  • Bend and stretch to stock shelves.
  • Availability to work flexible days/nights/hours, weekends and holidays.
  • Wear costume provided.
  • Consistent and reliable attendance.
  • Use a calculator.


By Kevin McNulty

Kevin McNulty teaches English and Mass Media Studies at Penn High School. He advises the Penn News Network and manages the PNN Studio and news room. For more information, navigate your browser to www.massmediastudies.net.